Overview
Short version: We process your files to provide the service. Files are deleted after 1 hour. We don't sell your data. We don't read your documents. We collect minimal data and only what's needed to keep things running.
PDFMagic ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and tools at pdfmagic.app.
By using PDFMagic, you agree to the practices described in this policy. If you disagree, please do not use our services.
What We Collect
Information You Provide
Because PDFMagic requires no account, we collect very little personal information. If you contact us, we collect your name and email address to respond.
Automatically Collected Information
- IP address (anonymized after 24 hours)
- Browser type and version
- Device type (mobile/desktop)
- Pages visited and tools used (aggregated, no individual tracking)
- Referring website
This data helps us understand how people use PDFMagic so we can improve it. It is never linked to individual identities.
How We Handle Your Files
We strongly recommend not uploading documents containing highly sensitive information (e.g., medical records, financial data) to any online service, including ours, if you can avoid it.
How We Use Data
The limited data we collect is used exclusively to:
- Provide and maintain the PDF processing service
- Prevent abuse and spam
- Understand aggregate usage patterns to improve the product
- Respond to support inquiries
- Comply with legal obligations
We do not use your data for advertising, profiling, or resale.
Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at privacy@pdfmagic.app. We will respond within 30 days.
Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- Encrypted storage for any retained data
- Isolated processing environments per user session
- Regular security audits and vulnerability assessments
- Strict employee access controls
While we take security seriously, no system is 100% immune to breaches. If you discover a vulnerability, please report it responsibly to security@pdfmagic.app.
Children's Privacy
PDFMagic is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top and, for significant changes, notify users via a banner on the site. Continued use of PDFMagic after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions, requests, or concerns:
You can also email us directly at privacy@pdfmagic.app or write to: PDFMagic Privacy Team, 123 Tech Lane, San Francisco, CA 94105, USA.